Technology Support Services

The Technology Support Services Department is your central hub for all campus technology needs, providing comprehensive IT support, innovative solutions, and digital resources to enhance teaching, learning, and research across our school community.
Our dedicated team of professionals is committed to empowering students, faculty, and staff with reliable, cutting-edge technology services that support academic excellence and operational efficiency.
How may we assist you today?

Technology Support Form

Have a question? We might already have an answer. Check out frequently asked questions.

Technology Support

Desktop

The Technology Services team provides support to faculty, staff, and students for issues related to hardware, software, peripherals, troubleshooting and related needs.

Audiovisual (AV)

The Technology Services team provides robust audiovisual support ranging from day-to-day classroom and meeting support to design, implementation and event support.

Campus

The Technology Services team covers all SHP campuses.  We have personnel on location, or travel to locations as needed.  We also provide support for computer labs, network printing and classrooms.

Project

The technology services team is also an integral part of most projects at SHP.  We play a large part in renovation and new construction projects.  Support provided includes needs assessments, technology design, audiovisual design and ongoing support.

Instructional Design and Technology

CMS/LMS Support

The SHP instructional Technology team provides primary support for Canvas.  The team assists faculty with course design, implementation, ongoing support, and online testing.

Learning Technologies

The Instructional Technology team assists in the evaluation of technology use in the classroom.  Current and innovative solutions are evaluated and implemented to enhance the learning process.

Graphic Design

Part of the responsibilities of the Instructional Technology team include graphic design for coursework, communications, marketing and research.

Quick Links

Application & Web Development

Website Support

The Web Development team provides support for the SHP website. The team works closely with different stakeholders to make sure the school website is up-to-date and running. To report an error, request a new site/page or to request an update to an existing site/page, please use the Marketing & Communications Services Request Form..

Web Applications

The Web Development team builds and support web applications to meet SHP’s day to day requirements.
For any requests for the trouble shooting, updates, or minor changes of your existing applications, please send email to shphelp@shp.rutgers.edu</a.

Technology Services Support
To request assistance, please create a ticket by emailing
shphelp@shp.rutgers.edu
Phone: 973-972-9171
Support hours:
Mon-Thu 8am – 6 pm
Fri 8am – 5 pm
Additional Support
TRBHS Help Desk
isthelp@rbhs.rutgers.edu
Phone: 732-743-3200
Support hours: 24/7
Rutgers (Legacy) Help Desk
help@oit.rutgers.edu
Phone: 848-445-4357
Hours vary.
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CONTACT INFORMATION
65 Bergen Street, Suite 120, Newark, NJ 07107-1709
Admissions: 973-972-5454     Admissions Hours of Operation: Monday-Friday, 9:30 am - 5:00 pm, EST   
Dean's office: 973-972-4276     Fax: 973-972-7028
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