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Rutgers SHP
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For all support needs:

  • SHP Tech Support
  • Rutgers Tech Support
    • IST Service Center (24 hours) 732.743.3200
    • Additional Moodle Support:
      • Office of Instructional Technology & eLearning Solutions (ITes)
        E-mail: moodlehelp@ca.rutgers.edu
        Phone: 973.972.8676
        Support Hours: 9am to 7pm Monday thru Friday

Getting Help

Technical Support is available through a number of channels. How you request support depends on the specific technology or system you’re using.

Technology or System

Request Method

Moodle issues Local Moodle Support
email: shphelp@shp.rutgers.edu
phone: 973-972-9342
support hours: 8am to 3:30pm
Monday thru Friday

Additional Moodle Support
Office of Instructional Technology & eLearning Solutions (ITes)
email: moodlehelp@ca.rutgers.edu
phone: 973-972-8676
support hours: 9am to 7pm
Monday thru Friday

 

my.rutgers.edu login failures

IST’s ActionLine: 732.743.3200 or isthelp@ca.rutgers.edu

 

University email

IST’s ActionLine: 732.743.3200 or isthelp@ca.rutgers.edu

 

Network issues

IST’s ActionLine: 732.743.3200 or isthelp@ca.rutgers.edu

 

SHP service requests (labs; print quota; etc.)

shphelp@shp.rutgers.edu

We wish you well and look forward to supporting your successful studies at SHP. We encourage you to contact us for clarification concerning these guidelines.

Vernon Cabalfin, Assistant Dean
Technology and Facilities Management

Vern Chibber, Manager
Technology Services

 

 



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