Certified Health Care ManagerTM
Get a trademarked and nationally recognized Certified Health Care Manager™ (CHM) designation and the opportunity to earn credit hours toward the M.S. in Health Care Management
Our CHM program will help ensure the success of health care managers and leaders, as well as the organizations they serve.
Health care managers and leaders need foundational and outcomes-related competencies that will enable them to fulfill their role and maximize the value they add to their respective organization.
Program Overview
The program consists of 30 modules and is delivered in three sections: The Health Care Landscape; Leadership and Relationship Management; and Business Acumen.
Purpose
The health care landscape is complex, dynamic, and performance-based. Health care managers and leaders need foundational and outcomes-related competencies that will enable them to fulfill their role and maximize the value they add to their respective organization. The CHM program will help ensure the success of health care managers and leaders, as well as the organizations they serve.
Audience
The target audience is aspiring and mid-level managers in health care organizations. Pre-requisites include a bachelor’s degree and established full-time career in the health care industry.
Benefits
Health care managers will acquire enhanced critical thinking skills, exposure to experiential case analysis, and an understanding of how to effectively contribute as a health care manager. As a result, those with the CHM credential will also be more marketable to current or to future employers.
Questions?
Contact Senior Program Director Ann Redler at 848-445-9416 or annredler@smlr.rutgers.edu.
Modules
Section One – The Health Care Landscape (comprised of 10, 3-hour modules)
- US Health care System, Organizations and Stakeholders
- Population Health
- The Value-Based Health care Initiative
- Hallmark Legislation (e.g. Aca, HiTECH) and Policies
- Consumerism
- Governance within the Health Care Industry
- Transcultural Health Care and Cultural Competency
- Quality of Care and Institutional Dynamics
- Health Care Marketing: Integrating Policy and Technologies
- Comparative Health Care Systems of Other Countries – What Works, What Doesn’t
Section Two – Leadership and Relationship Management (10 modules)
- Leadership Styles
- Leading Others for Success
- Driving and Executing Strategy
- Mastering the Managerial Role
- Leading High Performing Teams
- Relationship Management and Emotional Intelligence
- Inter-professional Collaboration
- Building a Positive and Motivating Work Environment
- Succession Planning, Mentoring and Talent Development
- Performance Management and Accountability
- Analyzing Performance Problems and Planning for Improvement
- Decision Making, Conflict Management and Negotiation
- Communicating for Results
- Change Management
- Fostering Creativity and Innovation
Section Three – The Health Care Landscape (comprised of 10, 3-hour modules)
- Alliances and Inter-Firm Relationships
- Supply Chain Management
- Marketing and Public Relations
- Human Resource Management and Labor Relations
- Risk Management
- Quality and Reliability
- Process Improvement Techniques and Tools
- Financial Decisions
- Information Utilization and Data Analytics
- Project Management
Format, Investment, and Credit
Format
The Certified Health Care Manager™ (CHM) program is delivered onsite at your facility with a minimum cohort of 15 participants.
Investment
The cost per section (10 modules) is $3,000 per person. The total cost for the entire program is $9,000 per person.
Credit Available
- 3 CEUs
- 30 CPEs
In addition to pursing the Certified Health Care Manager™ (CHM) credential, certain qualified candidates may be eligible to apply completion of the CHM towards earning up to nine academic credits within the Rutgers School of Health Professions MS in Healthcare Management program. To do so, candidates must complete all three (10 module) course sections, then be accepted into the master’s program; after which the three 10 module course sections can be evaluated for academic credit through a portfolio assessment process.
Dates
This program is currently offered as a custom program.