- Frequently Asked Questions
Please find below a listing of Frequently
Asked Questions that are directed to the Admissions
area of Enrollment Services. If you have any
questions that are not indicated below, please
call us at (973) 972-5454 or e-mail
us at email@example.com and we will respond within 2 business days.
Where do I find the
requirements and documents needed to complete
You can go to the SHP website and look in
Brochure (pdf) as well as go to individual
are the tuition and fees for the school?
The tuition and fees for the school can be
found on SHP's
Tuition and Fees web page.
I download an application from the website and
Yes, the application for admission is available online in PDF format and applicants may type their
information directly onto the form. You must
include a check or money order payable to Rutgers
for the $75.00 application fee and mail to:
School of Health Professions
Office of Enrollment Services
65 Bergen Street, Room 149
Newark, NJ 07101-1709
Applicants may also pay the application for
admission fee with a credit card.
Can I complete my application
Yes, applicants may apply
on-line through the SHP website. You will
need a credit card to pay the application fee.
Applicants to the joint programs in Dental Assisting,
Dental Hygiene, Psychosocial Rehabilitation,
Respiratory Care and Psychiatric Rehabilitation
and Psychology with Kean University cannot apply
I am applying for
a program and I wanted to know the acceptable
The acceptable GPA depends on the respective
program. Please see the brochure for the program
you are interested in for specific information.
brochures are on the SHP website on the Educational
I am interested in
a program and I know that the deadline date
has already passed, is there anyway I can still
be considered for this term?
Most students who miss the registration
deadline begin taking classes as a non-matriculating
student for that semester.
Can I change the term
I would like my application reviewed for?
Yes, for only one term.
You must call Enrollment Services and request
to have the application reviewed for another
term by the Program Director. After one year
from the term you applied for, you must submit
another application and fee.
Who makes the admission
Admission /denial decisions are made by the
Program Director. The number of students accepted
varies from program to program as well as other
requirements such as GPA and test scores. Please
see specific program brochures for more detailed
information on admission requirements.
When will acceptance
letters be mailed?
Most programs review the applications shortly
after the deadline. Decisions are sent out to students within a few weeks following the reviewal. Other programs will accept students
on a rolling basis throughout the year.
I was accepted into
a program but I never replied to my offer letter.
I am still interested in attending the program.
Can you tell me what I would do to start taking
If the semester for which you were admitted has not begun yet, you may fill out a deferment form for the future semester in which you would like to start attending classes. You can only defer to a semester in which the program accepts new students. Your requested program start should be no more than one year from the semester in which you were offered admission. If approved, Enrollment Services will contact your Program Director and send you another acceptance letter.
If the semester for which you have been accepted has already begun, you must re-apply to the program by sending in another application and application fee. Contact Enrollment Services to confirm that they can use the same recommendation letters, resume, transcripts, etc. Updated transcripts will be required if you have completed additional coursework since applying previously. If you are offered admission again, you will receive a new acceptance letter for the appropriate term.
How long will my application documents be held on file?
Our policy is to keep your official documents on file for at least two years from when they are initially submitted. However, when reactivating an application or reapplying to Rutgers SHP, you should confirm with Enrollment Services which documents we still have in our possession and if they can be used for your new application file.
What do I do if I
am in a program but want to switch to another
You will have to send in another application
and application fee. The same external documents
can be used from the previous application. If
accepted, you will receive another acceptance
letter and will have to officially withdraw
from the current program you are enrolled in.
Post-Admission First Steps Answers
How do I accept the offer of Admission?
With your offer letter you will receive detailed information specific to your program as well as directions to complete the Admissions Checklist by a set date.
How do I pay my Admissions Deposit?
All Rutgers SHP programs require that a non-refundable deposit be paid in order to hold your space in the program. This payment can be made online with a check or credit card. This deposit is credited towards your first semester term bill. If you do not register for the semester in which you were admitted and do not apply for and receive approval for deferral to a subsequent admissions cycle, this deposit is forfeited.
What is my student
ID? How do I obtain my ID number?
The student ID is a generated number that will
be used to identify you as an SHP student.
Student ID numbers (starts with 'A') are located
on the Welcome tab of the My.Rutgers portal. In
the University Wide ToolBox, there is a link
titled “My University ID”. You can access your student ID number
within a couple of weeks after you accept admittance
and submit the needed forms and make a deposit.
Please Note: Following the submission and processing of the required admissions checklist items, students will receive their "Onboarding Letter" by email within 3-5 business days containing their ID Number, directions for account setup, and registration information. After 5 business days, if you have not received the email, please check your SPAM folder. If the email is not in your SPAM folder, we ask that you contact Enrollment Services-Admissions for assistance. Thank you!
How do I register
for classes after I submit my tuition deposit?
A letter will be sent to your indicated Mailing
Address giving you your registration PIN once
Enrollment Services receives your tuition deposit.
Once you have access to the my.rutgers portal,
you will be able to register. If you are in
a block scheduled program (one where you take
a fixed set up courses per semester), you do
not have to register for your courses. You will
be automatically registered by Enrollment Services.
How do I know which
courses to register for?
You can look on your Requirements for Graduation
to determine which courses to select. This is
the document that you signed when you were accepted into
the program which is also available online in
Catalog or contact your Program Director
/ advisor for guidance.
What if I was accepted
into a program but would like to defer my admission
to another term?
You must go to the SHP website and download
Deferment Request form and submit to Enrollment
Services. Enrollment Services will then contact
your Program Director for approval. If the deferment
is approved, you will receive another acceptance
letter for the appropriate term. Students can
only defer for 1 year from the term they were
accepted to. All admissions forms can be found online.
What do I do if I
want to apply for readmission?
You will have to submit another application
and application fee. The same documents (i.e.
official transcripts from previous institutions,
test scores, letters of recommendation, resume,
etc.) can be used from the previous application.
If you attended school in the meantime, updated
transcripts will have to be submitted. If you
are accepted, you will receive another acceptance
packet and will have to complete another criminal
How do I obtain a
Student ID card?
You may contact Public Safety at the following
Newark campus: (973) 972-5489
Piscataway/New Brunswick: (732) 235-9363
Stratford: (856) 566-6061
How do I get information
You may contact ID Services at (973) 972-5489
for information on Parking.
I attend SHP as a non-matriculated student?
Yes, interested students are encouraged to enroll as non-matriculated students at SHP when:
* You have missed the program admissions deadline for the upcoming term and your advisor recommends that you enroll in the current semester.
* You would like to sample our health professional classes to determine if you are ready for an SHP degree program.
* You would like to start working toward one of the SHP credit-bearing Certificate programs.
Note: All applications for non-matriculated enrollment are subject to departmental approval.
Ready to Register? A Step-by-Step overview of the prcess is on the Center for Continued and Advanced Education (CACE) website and a Non-matriculated Application/Registration form is online during open enrollment periods. More Detail
How many credits can I take as a Non-Matriculated Student?
You are limited to a total of twelve (12) credits as a Non-Matriculated student. Certificate and degree seekers should apply for admission to the desired program before reaching this maximum. Under exceptional circumstances, the Associate Dean for Academic Affairs and Research can be consulted about approval for additional non-matriculated coursework over 12 credits. More Detail
I eligible for Financial Aid? How do I apply?
For information on applying for Financial Aid,
please visit University Financial Aid
Please note that Financial Aid is administered
by the Rutgers of New Jersey for the School of Health Related
is the school code for the Free Application
for Federal Student Aid (FAFSA)?
What is the school
code for the Test of English as a Foreign Language
(TOEFL)? Is there a school requirement? How
long is the score good for?
The school code is 2895. The score is good
for 2 years. Acceptable scores are 550 for the
paper based exam and
79-80 for Internet based. These are minimal
scores and may differ by program.
What is the school
code for the Graduate Records Examination (GRE)?
Is there a school requirement?
The school code is 3116. You can look in the
Admissions Brochure or the individual program
brochures for specific GRE requirements.
I required to have health insurance coverage?
Yes, by policy you are required to have health insurance coverage if you are full-time or a part-time student participating in a clinical course. You will automatically be billed for the school's sponsored plan on your tuition bill unless you qualify for a waiver (see below) . The current Rutgers health insurance agent is University Health Plans (UHP) and the current carrier is United Health. More Detail
already have health insurance and I do not need
the schools plan. What should I do?
If you are a F/T student or a student participating in a clinical course and you can prove that you have comparable coverage to the University-sponsored plan, request a waiver by completing a waiver form located on the UHP web site before deadline.
How will I know that my account has been billed for health insurance?
Students are expected to actively monitor their billing account through the portal (my.rutgers.edu). If you have been billed, you will see an entry for the Health Insurance Fee, SHRP on your account.
Click Path to online bill: Portal log in >Banner Self-Service Channel on middle column of Welcome tab> Student Enrollment Services link in channel >Student Records tab. You can retrieve billing and schedule information within the Student Records tab.
can I find the waiver form and who should I
send it to?
You can find an online waiver form at UHP Waiver Form. The form is automatically sent to UHP.
For information on waiver activation/deadline periods for the 2014-2015 year please click here.
Note: Remember to click on the submit button after you complete the form. It is essential for you to keep a printed copy of the UHP e-mailed confirmation message for your records. After submission, If UHP has any questions during the waiver review period, they will contact you directly.
am not a full-time student or a part-time student
participating in a clinical course. Can I still
enroll in the school's plan?
Yes. You can enroll in the Rutgers/SHRP-sponsored plan by completing the Optional Student Enrollment form on the University Health Plans web page and make arrangements for full payment directly to University Health Plan. Rutgers is not responsible for processing this enrollment. (Note: Students enrolling into optional plan through UHP will see in Section 1 of the Enrollment Form on the UHP site that Rutgers verification is requested. You may disregard this section. UHP will verify your eligibility through Rutgers. Please send the enrollment form and payment directly to UHP.)
are the coverage dates and costs for SHP's
sponsored insurance plan?
Click here for more information on the 2014-2015 plan.
I enroll in the insurance plan after the enrollment
You are permitted to enroll in the Rutgers plan after the enrollment deadline if a qualifying event (loss of other coverage) occurs. Examples of qualifying events include age limit under parent's policy, marriage, etc.. You must supply written proof that your other coverage has terminated through a qualifying event. Once you have terminated from your current insurance carrier, you have 31 days after your termination to enroll in the Rutgers student health insurance plan.
When do I get an insurance card from Rutgers Student Health Insurance program?
Approximately two weeks after the semester of coverage begins, United Health will e-mail policy information and an ID card to insured parties at the student Rutgers e-mail address.
New policy information should have been sent directly from United Insurance via e-mail. Students may also contact United Health directly at: (800)-505-4160 to obtain a membership ID number.
if I lost my insurance card?
Please contact United Health at (800)-505-4160 to request a replacement card.
have purchased coverage for myself, but can
I also purchase coverage for my dependents (spouse,
Yes, you can purchase coverage for your dependents. There are specific deadlines for enrolling your dependents. Go to University Health Plans FAQ for more detail. You can obtain a copy of the dependent enrollment form by logging on to UHP website or call UHP at (800) 437-6448. (Note: Students enrolling in optional plan through UHP will see in Section 1 of the Enrollment Form on the UHP site that Rutgers verification is requested. You may disregard this section. UHP will verify your eligibility through Rutgers. Please send the enrollment form and payment directly to UHP.)
happens if I withdraw from school while I am
enrolled in your insurance plan? Will my money
be refunded? Will I still be covered?
If you have been covered by this plan for 31 days, your enrollment is not refundable and you will continue to be insured through the period for which you paid.
Background Checks Answers
I need to complete a Criminal Background Check?
Please visit this site to confirm if your program requires completion of a Criminal Background
What do I have to
complete in order to receive a Criminal Background
Please note as of July 1, 2014 the Criminal Background check process has changed. See below for information on these changes. Your
admission is not considered final until your
criminal background check is complete and acceptable
to Rutgers School of Health Professions.
Directions as of July 1, 2014 - All incoming students who require a Criminal Background Check will follow the directions here and self apply with Certified Background, the official approved vendor of RBHS. Any searches completed or paid for in other manners will not be valid for your offer of admission to Rutgers SHP.
How do I pay for my Criminal Background Check?
Please note as of July 1, 2014 the Criminal Background check process has changed and payments will be made directly to the appoved RBHS Vendor at the time of application.
If your program requires the Criminal Background Check for incoming students, you will pay the fee indicated by Certified Background when you complete the Admissions Checklist. The current fee is $75.
If I had a Criminal
Background Check recently with my employer,
do I need to get another for SHRP?
Yes. Criminal Background Checks differ from
one another, therefore students are required
to complete the one offered by Rutgers.
How do I complete and pay for a drug test?
All students in programs with a clinical component will pay the drug testing fee in their first semester of registration only. The current drug testing fee can be viewed on the current list of tuition and fees for SHP found here. The Drug Test will be ordered as needed by the student online through the approved vendor. Directions for current approved Drug Test vendor.
in On-Line Programs Answers
am an on-line student. Do I have to submit immunization
As of March 2014, on-line students whose programs do not contain a clinical component will no longer be required to submit immunization records. If your program requires you to do
a clinical rotation, you will have to see a
physician and submit the appropriate forms to Student Health. Please visit the Student Health website for forms and submission instructions. You can contact Student Health at (973) 972-7687
with any questions.
I am an on-line student.
Do I have to purchase the school health insurance?
If you are a full time student or a part time
student taking a clinical course you will be
required to have health insurance. If you already
have insurance, you can waive it at www.universityhealthplans.com . The insurance must be comparable to the
Rutgers sponsored plan. You must pay attention
to waiver deadline dates. See Health Insurance FAQ and Health Care Coverage web page for details
As an on-line student,
do I pay out-of-state tuition for the web courses?
No, all web courses are billed at one
tuition rate with slight fee differences. See Registrar's Web Page for current tuition and fees.
Are there any restrictions on who can particpate in on-line programs or courses?
Yes, some US states restrict on-line academic offerings. Please visit the SHP State Authorization page for details on how this may affect you. Also, online programs do not allow for a student visa. Please view the SHP Admissions for International Applicants page for further information.
to My.Rutgers, E-mail and E-learning Answers
do I get access to the My.Rutgers portal, student
e-mail and E-learning?
Within three days after Enrollment Services receives your tuition deposit, a letter will be sent to the current mailing address we have on file. The letter will contain a unique pin number and directions to get to the Start Up website. [Start Up processing depends upon finding your date of birth in our official record.] Follow the on-line prompts and when completed, your user name and email address will display.[You are encouraged to print them out for your records] Your next step for entry into the Rutgers Information system is through my.rutgers.edu, the Portal, for access to Moodle e-learning, e-mail, and SHP-specific information. The password you created will be the same for the portal, email, Moodle E-learning System and wireless internet access.
How do I access the My.Rutgers portal?
You can get to the log-in page via the SHP website by clicking on the my.rutgers link [http://my.rutgers.edu] on top of any page.
How do I access my
student e-mail account?
Click in the email icon on the upper right hand side of the welcome
page of the my.rutgers portal.
How do I get to Moodle
E- learning System?
Find the Moodle E-learning tools link within My App's portal section. Look on the Portal Header for the My App's icon, follow link from the Moodle Learning System Icon to connect directly to your individual Moodle home page. Using this path to Moodle eliminates request for re-entry of log-in credentials .
What if I forgot my
On the log-in page of the portal, find the link that says " Forgot Password?" under the log-in box. Click
on this and follow prompts to answer your secret questions. Follow the steps to change your password. If you
don't know answers to your personal questions
or have never set them up, call
the Rutgers Technology Service Center at (732) 743-3200 and
request to have your portal password changed. After hours: select menu option for Issues with Moodle or E-learning to connect to an operator who is available 24 hours/day for 365 days a year.
What if I never received
the e-mail giving me my username and password
to the portal?
Please call our Enrollment Services Center
at (973) 972-8515. If no one is available, you
can also call the Rutgers Technology Service Center at (732)
743-3200. After hours: select menu option for Issues with Moodle or E-learning to connect to an Operator who is available 24 hours/day for 365 days a year.
can I receive transfer credits from my previous
After you deposit, you should complete the Transfer
Credit Evaluation Form (pdf) form on the SHP
website and present it to our Program Director
with course descriptions from your previous
college catalog. The Program Director will evaluate
the credit and make the recommendation to the
Dean's office. Once approved, Enrollment Services
will post the transfer credits on your transcript.
Check the SHP Student Handbook on the number
of transfer credits that are allowed.
do I get credit for “life experience” if I believe
I have work or other experience that matches
the coursework I need to take?
You should first discuss the situation with
our Program Director to see if the experience
matches the course. If the Program Director
agrees to provide a project for you to earn
the credit, you must complete the Application
for Portfolio Application Form (pdf) on the SHP
website and submit it to Enrollment Services
with a check for half of the tuition of the
course. Upon successful completion of the assessment,
the Program Director will submit an Evaluation
of Portfolio Assessment Form (pdf) to Enrollment
Services for credit.
Student Orientation Answers
is the New Student Orientation? Is it required
for all students?
Yes, it is required for all new students to
complete the New
Student Orientation prior to the first day
of classes. There is essential information on various
subjects that will be very helpful as you begin
your enrollment at SHP. Also, there are some required tasks and important information only relevant to certain programs. When accessing the orientation, click on the program within SHP you are enrolling in to see specific information to that program.
I eligible for in-state tuition? What documents
If you are applying for in-state residency,
you need to go to the SHP website and complete
for Reclassification as a New Jersey Resident
for Tuition Purposes form (pdf) . The form needs
to be notarized and sent to Enrollment Services
along with the following documents: New Jersey
Drivers License, New Jersey Automobile Registration,
Long Term Lease, and the previous year Income
Tax forms of the applicant and parents regardless
of the state they were filed in. Enrollment
Services may request additional documentation.
am currently unemployed. Do I qualify for Workforce
Information on Workforce Development process for Rutgers SHP programs can be found on the SHP Registrar website.
am an international student. Can I attend your
Yes, we do accept international students six
months prior to the start of the semester. Please
see the Office
of International Student's website for more
I have been going
to school in the United States. Do I still need
If you have successfully completed English
Composition I and II with a grade of C or better,
it is not required. If not, a TOEFL must be
I was educated
abroad in English. Do I still need a TOEFL?
Students who received their secondary and/or
college education in the following countries
do not have to take the TOEFL exam: Australia
, Canada except Quebec Province , New Zealand
, Republic of Ireland , and the United Kingdom.
I am an international
student but have been living in New Jersey .
Can I pay in-state tuition?
No, international students are not eligible
for in state tuition even if they reside in
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